Error Code Guide
What does your NSSO error code mean?
All 26 official CAW codes from Check In and Out at Work, explained in plain language. Search by code and get the meaning, possible cause and recommended action instantly.
CAW_1
No employee–company relationship
Dimona declaration incorrect/missing, or wrong company
CAW_2
Employee–company relationship not active
Dimona declaration incorrect
CAW_3
Company is not an employer or self-employed
Inconsistency between sources
CAW_4
Company does not exist
Inconsistency between sources
CAW_5
Registered person has no legal function
Inconsistency between sources
CAW_6
No Limosa for this identification
Limosa declaration incorrect/missing
CAW_7
Limosa exists but is not active
Limosa declaration incorrect
CAW_8
No Limosa for this SSIN-BIS
Limosa declaration incorrect
CAW_9
No active Limosa for this SSIN-BIS
Limosa declaration incorrect
CAW_10
No Works Declaration for this identification
WD not completed or incorrect declaration number
CAW_11
Works Declaration exists but is not active
Error in the WD
CAW_12
Company has no contract in the WD
Error in the WD
CAW_15
SSIN is unknown
National Register number does not exist/unknown
CAW_16
Employer is inactive in the register
Inconsistency between sources
CAW_17
Contract in the WD is not active
Error in the WD
CAW_21
Two or more consecutive INs
Employee mistook the registration type
CAW_22
Two or more consecutive OUTs
Employee mistook the registration type
CAW_24
OUT without a prior IN within 24h
Employee forgot to register
CAW_25
No GPS coordinates (refusal or technical issue)
Location services not activated on the smartphone
CAW_32
Registration receipt deadline exceeded
Badge system clock set incorrectly, or slow transmission
CAW_33
Employer–WD link not checked
Could not be verified
CAW_34
Registration rejected by CAW
Some remarks cannot be calculated
CAW_35
Geocoding service unavailable
Issue at the NSSO service
CAW_36
GPS coordinates incorrect
Faulty coordinates
CAW_37
Address not verifiable (missing information)
Municipality/street/number missing
CAW_38
Address cannot be determined
Incorrect address
CAW_1
No employee–company relationship
- When does this occur?
- Dimona declaration incorrect/missing, or wrong company
- What does the NSSO see?
- No employee–company relationship
- Possible cause
- Dimona declaration incorrect/missing, or wrong company
- What action is recommended?
- Check/update the Dimona declaration, or report it within 30 days via the web form
Will I automatically get a fine for CAW_1?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_1?
Usually the party that manages the registration or the underlying data.
CAW_2
Employee–company relationship not active
- When does this occur?
- Dimona declaration incorrect
- What does the NSSO see?
- Employee–company relationship not active
- Possible cause
- Dimona declaration incorrect
- What action is recommended?
- Check/update the Dimona declaration, or report it within 30 days via the web form (same as code CAW_1)
Will I automatically get a fine for CAW_2?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_2?
Usually the party that manages the registration or the underlying data.
CAW_3
Company is not an employer or self-employed
- When does this occur?
- Inconsistency between sources
- What does the NSSO see?
- Company is not an employer or self-employed
- Possible cause
- Inconsistency between sources
- What action is recommended?
- Verify the status with NSSO/INASTI/CBE
Will I automatically get a fine for CAW_3?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_3?
Usually the party that manages the registration or the underlying data.
CAW_4
Company does not exist
- When does this occur?
- Inconsistency between sources
- What does the NSSO see?
- Company does not exist
- Possible cause
- Inconsistency between sources
- What action is recommended?
- Verify the status with NSSO/INASTI/CBE
Will I automatically get a fine for CAW_4?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_4?
Usually the party that manages the registration or the underlying data.
CAW_5
Registered person has no legal function
- When does this occur?
- Inconsistency between sources
- What does the NSSO see?
- Registered person has no legal function
- Possible cause
- Inconsistency between sources
- What action is recommended?
- Verify the status with NSSO/INASTI/CBE
Will I automatically get a fine for CAW_5?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_5?
Usually the party that manages the registration or the underlying data.
CAW_6
No Limosa for this identification
- When does this occur?
- Limosa declaration incorrect/missing
- What does the NSSO see?
- No Limosa for this identification
- Possible cause
- Limosa declaration incorrect/missing
- What action is recommended?
- Check/update the Limosa declaration, or report it within 30 days
Will I automatically get a fine for CAW_6?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_6?
Usually the party that manages the registration or the underlying data.
CAW_7
Limosa exists but is not active
- When does this occur?
- Limosa declaration incorrect
- What does the NSSO see?
- Limosa exists but is not active
- Possible cause
- Limosa declaration incorrect
- What action is recommended?
- Check/update the Limosa declaration, or report it within 30 days (same as code CAW_6)
Will I automatically get a fine for CAW_7?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_7?
Usually the party that manages the registration or the underlying data.
CAW_8
No Limosa for this SSIN-BIS
- When does this occur?
- Limosa declaration incorrect
- What does the NSSO see?
- No Limosa for this SSIN-BIS
- Possible cause
- Limosa declaration incorrect
- What action is recommended?
- Check/update the Limosa declaration, or report it within 30 days (same as code CAW_6)
Will I automatically get a fine for CAW_8?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_8?
Usually the party that manages the registration or the underlying data.
CAW_9
No active Limosa for this SSIN-BIS
- When does this occur?
- Limosa declaration incorrect
- What does the NSSO see?
- No active Limosa for this SSIN-BIS
- Possible cause
- Limosa declaration incorrect
- What action is recommended?
- Check/update the Limosa declaration, or report it within 30 days (same as code CAW_6)
Will I automatically get a fine for CAW_9?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_9?
Usually the party that manages the registration or the underlying data.
CAW_10
No Works Declaration for this identification
- When does this occur?
- WD not completed or incorrect declaration number
- What does the NSSO see?
- No Works Declaration for this identification
- Possible cause
- WD not completed or incorrect declaration number
- What action is recommended?
- Check/update the WD, or report it within 30 days
Will I automatically get a fine for CAW_10?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_10?
Usually the party that manages the registration or the underlying data.
CAW_11
Works Declaration exists but is not active
- When does this occur?
- Error in the WD
- What does the NSSO see?
- Works Declaration exists but is not active
- Possible cause
- Error in the WD
- What action is recommended?
- Check/update the WD, or report it within 30 days (same as code CAW_10)
Will I automatically get a fine for CAW_11?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_11?
Usually the party that manages the registration or the underlying data.
CAW_12
Company has no contract in the WD
- When does this occur?
- Error in the WD
- What does the NSSO see?
- Company has no contract in the WD
- Possible cause
- Error in the WD
- What action is recommended?
- Check/update the WD, or report it within 30 days (same as code CAW_10)
Will I automatically get a fine for CAW_12?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_12?
Usually the party that manages the registration or the underlying data.
CAW_15
SSIN is unknown
- When does this occur?
- National Register number does not exist/unknown
- What does the NSSO see?
- SSIN is unknown
- Possible cause
- National Register number does not exist/unknown
- What action is recommended?
- No action needed
Will I automatically get a fine for CAW_15?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_15?
Usually the party that manages the registration or the underlying data.
CAW_16
Employer is inactive in the register
- When does this occur?
- Inconsistency between sources
- What does the NSSO see?
- Employer is inactive in the register
- Possible cause
- Inconsistency between sources
- What action is recommended?
- Verify the status with NSSO/INASTI/CBE
Will I automatically get a fine for CAW_16?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_16?
Usually the party that manages the registration or the underlying data.
CAW_17
Contract in the WD is not active
- When does this occur?
- Error in the WD
- What does the NSSO see?
- Contract in the WD is not active
- Possible cause
- Error in the WD
- What action is recommended?
- Check/update the WD, or report it within 30 days (same as code CAW_10)
Will I automatically get a fine for CAW_17?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_17?
Usually the party that manages the registration or the underlying data.
CAW_21
Two or more consecutive INs
- When does this occur?
- Employee mistook the registration type
- What does the NSSO see?
- Two or more consecutive INs
- Possible cause
- Employee mistook the registration type
- What action is recommended?
- No action needed
Will I automatically get a fine for CAW_21?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_21?
Usually the party that manages the registration or the underlying data.
CAW_22
Two or more consecutive OUTs
- When does this occur?
- Employee mistook the registration type
- What does the NSSO see?
- Two or more consecutive OUTs
- Possible cause
- Employee mistook the registration type
- What action is recommended?
- No action needed
Will I automatically get a fine for CAW_22?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_22?
Usually the party that manages the registration or the underlying data.
CAW_24
OUT without a prior IN within 24h
- When does this occur?
- Employee forgot to register
- What does the NSSO see?
- OUT without a prior IN within 24h
- Possible cause
- Employee forgot to register
- What action is recommended?
- Cannot be corrected
Will I automatically get a fine for CAW_24?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_24?
Usually the party that manages the registration or the underlying data.
CAW_25
No GPS coordinates (refusal or technical issue)
- When does this occur?
- Location services not activated on the smartphone
- What does the NSSO see?
- No GPS coordinates (refusal or technical issue)
- Possible cause
- Location services not activated on the smartphone
- What action is recommended?
- Discuss with the employee how to activate GPS
Will I automatically get a fine for CAW_25?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_25?
Usually the party that manages the registration or the underlying data.
CAW_32
Registration receipt deadline exceeded
- When does this occur?
- Badge system clock set incorrectly, or slow transmission
- What does the NSSO see?
- Registration receipt deadline exceeded
- Possible cause
- Badge system clock set incorrectly, or slow transmission
- What action is recommended?
- Check the time-registration system
Will I automatically get a fine for CAW_32?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_32?
Usually the party that manages the registration or the underlying data.
CAW_33
Employer–WD link not checked
- When does this occur?
- Could not be verified
- What does the NSSO see?
- Employer–WD link not checked
- Possible cause
- Could not be verified
- What action is recommended?
- No action needed
Will I automatically get a fine for CAW_33?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_33?
Usually the party that manages the registration or the underlying data.
CAW_34
Registration rejected by CAW
- When does this occur?
- Some remarks cannot be calculated
- What does the NSSO see?
- Registration rejected by CAW
- Possible cause
- Some remarks cannot be calculated
- What action is recommended?
- Check the registration for accuracy
Will I automatically get a fine for CAW_34?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_34?
Usually the party that manages the registration or the underlying data.
CAW_35
Geocoding service unavailable
- When does this occur?
- Issue at the NSSO service
- What does the NSSO see?
- Geocoding service unavailable
- Possible cause
- Issue at the NSSO service
- What action is recommended?
- No action needed, usually resolved overnight
Will I automatically get a fine for CAW_35?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_35?
Usually the party that manages the registration or the underlying data.
CAW_36
GPS coordinates incorrect
- When does this occur?
- Faulty coordinates
- What does the NSSO see?
- GPS coordinates incorrect
- Possible cause
- Faulty coordinates
- What action is recommended?
- Correct for future registrations
Will I automatically get a fine for CAW_36?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_36?
Usually the party that manages the registration or the underlying data.
CAW_37
Address not verifiable (missing information)
- When does this occur?
- Municipality/street/number missing
- What does the NSSO see?
- Address not verifiable (missing information)
- Possible cause
- Municipality/street/number missing
- What action is recommended?
- Correct the address if incorrect
Will I automatically get a fine for CAW_37?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_37?
Usually the party that manages the registration or the underlying data.
CAW_38
Address cannot be determined
- When does this occur?
- Incorrect address
- What does the NSSO see?
- Address cannot be determined
- Possible cause
- Incorrect address
- What action is recommended?
- Correct the spelling
Will I automatically get a fine for CAW_38?
No. An error code is not a penalty. It is a signal that requires follow-up.
Who is responsible for correcting CAW_38?
Usually the party that manages the registration or the underlying data.
Do you know what your current situation looks like?
Most cleaning and construction companies think everything is registered correctly. But only find out during an inspection which error codes are actually present. Discover your current situation first. Then decide for yourself.